INTRODUCTION

Have you ever seen intelligent people who are unable to manage their lives? We have observed very intelligent employees who do not appear to advance within the company. We are aware of their superior intelligence because we are familiar with them, yet it does not seem to be enough for them to succeed. We may give explanations for why they failed, but these explanations are unrelated to intellect.

This suggests that a person's performance cannot be predicted by their general intellect alone. Scientists have found that there is a different kind of intelligence that is unrelated to traditional academic intelligence and is known as emotional intelligence. This course will teach you the definition of emotional intelligence, how to assess your own emotional intelligence, and how to use emotional intelligence to improve your leadership and management abilities by understanding your own emotions as well as those of others.

COURSE OBJECTIVES

After attending this program, participants will learn about:

• How to use your emotions to be more productive;
• The value of emotional intelligence in your life;
• The necessity of understanding emotions at work.
• Recognizing characteristics that hinder your capacity to relate to others
• How to welcome criticism and use it to your advantage.
• How to use emotional intelligence (EI) to communicate with and manage people more effectively.
  
  

DURATION

5 Days

WHO SHOULD ATTEND

Anyone who works or interacts with people, whether personally or professionally, and who wants to have a better knowledge and control of their own and others' emotions in order to be more successful both personally and professionally, can benefit from this unique curriculum.

COURSE CONTENT

Day 1: Importance of Emotional Intelligence

• Why is EQ so important?
• Skills needed for EQ communication
• Practicing emotional honesty
• How to express one’s own emotions
• Identifying personal barriers to communicating with others
• Flexibility in dealing with other personality styles

Day 2: Building Emotional Fitness

• Using your left and right brain
• Mental adaptability to handling problems
• Raising your emotional intelligence
• Conflict resolution with EQ
• Handling pressure with EQ
• Balancing work and personal life

Day 3: Take Charge of your Emotional Energy

• How stress cripples effective communication
• Common stress response patterns
• Managing stress and adversity
• Stress-busting
• Using emotionally intelligent body language
• Strategies for human performance enhancement

Day 4: Managing Emotional Feedback

• Controlling emotional impulses
• Practical ways to build emotional connection
• Taking responsibility for your emotions
• Listening openly and sending convincing messages
• Inspiring and guiding individuals & teams
• Creating synergy in teams

Day 5: Practicing High EQ Leadership

• Leading with empathy
• Authentic leadership
• Ways to build trust
• Expanding your circle of trust
• Constructive discontent
• Developing your personal action plan

GENERAL NOTES

• Our seasoned instructors, who have years of experience as seasoned professionals in their respective fields of work, will be teaching this course. A combination of practical exercises, theory, group projects, and case studies are used to teach the course.
• The participants receive training manuals and supplementary reading materials.
• Participants who complete this course successfully will receive a certificate.
• We can also create a course specifically for your organization to match your needs. To learn more, get in touch with us at training@dealsontrainers.org.
• The training will take place at DEALSON TRAINERS IN NAIROBI, KENYA in Nairobi, Kenya.
• The training fee includes lunch, course materials, and lodging for the training session. Upon request, we may arrange for our participants' lodging and transportation to the airport.
• Payment must be made to our bank account before the training begins, and documentation of payment should be emailed to training@dealsontrainers.org