INTRODUCTION

Today's world places a premium on effective communication. Career success depends on effective communication, which is a foundational skill. Effective communication can occur verbally or in writing, but both styles share the requirement that the message forge a connection between the parties involved. This communication course aims to give students the tools they need to effectively communicate with others in and outside of their respective domains..

COURSE OBJECTIVES

By the end of this course the participants will be able to:

• Understanding the value of presentations;
• learning how to tailor presentations to the target audience;
• learning how to use verbal communication to hold the audience's attention;
• learning how to apply listening skills;
• Developing awareness of the value of non-verbal communications;
• Understanding the process of gathering data and drawing conclusions through reports;
• learning how to design and use any necessary visual aids.

DURATION

5 Day

WHO SHOULD ATTEND

Staff in middle or upper management who want to enhance their ability to communicate with coworkers, peers, and directors can benefit from this course.

COURSE OUTLINE

Effective Communication

• Importance of self-awareness
• First impressions
• Techniques of communication
• Styles of communication
• Personal communication style
• Rapport building
• Visual, audio, and kinaesthetic communication styles
• Effective questioning and listening skills
• External tools in communication
• Challenges of effective communication
• Importance of communication
• Communication process
• Business communication
• Effective e-mails and memos

Understanding the Audience

• The power of listening
• skills of communication
• Non-verbal communication
• Research and reports presentation
• Communication in meetings

Presentation Skills

• Presenter’s look, eye contact, gecture, and posture
• Tonal variety
• Energetic speaking
• Visual presentation

Presentation delivery

• Central message
• Utilization of the mind map
• Brainstorming presentation
• PowerPoint presentation
• Practice and delivery of presentation

Feedback and presentation evaluation

GENERAL NOTES

• Our seasoned instructors, who have years of experience as seasoned professionals in their respective fields of work, will be teaching this course. A combination of practical exercises, theory, group projects, and case studies are used to teach the course.
• The participants receive training manuals and supplementary reading materials.
• Participants who complete this course successfully will receive a certificate.
• We can also create a course specifically for your organization to match your needs. To learn more, get in touch with us at training@dealsontrainers.org.
• The training will take place at DEALSON TRAINERS IN NAIROBI, KENYA in Nairobi, Kenya.
• The training fee includes lunch, course materials, and lodging for the training session. Upon request, we may arrange for our participants' lodging and transportation to the airport.
• Payment must be made to our bank account before the training begins, and documentation of payment should be emailed to training@dealsontrainers.org